Bear Valley Police Department Warns of Unexpected Package Scam

Published on
October 16, 2025

The Bear Valley Police Department is alerting residents of a scam that has been reported nationwide involving unexpected packages being sent to people’s homes.

The scam works like this- Scammers will find a person’s address online, then send them a package from an unknown sender. The package will typically have cheap merchandise inside. In some reported cases, this has included things like flashlights, ping pong balls, or face masks, generally things that are lightweight and easy to ship.

Alongside the merchandise is a note that directs you to scan a QR code to find out who sent it, or receive instructions on how to return it. If you scan that code, it takes you to a phishing website that steals your personal information, like credit card numbers or usernames and passwords. It could also download malware that can give hackers access to your device.

If you receive an unexpected package you didn’t order:

• Do not scan any QR codes or visit websites included with the package.

• Notify the retailer. Make sure you go online to their website to find their contact information; do not rely on anything included in the package.

• Change your passwords. Some of your personal information may have already been compromised.

• Monitor credit reports and credit card bills.

• What you do with the merchandise is your choice. Legally, you may keep unsolicited merchandise and are under no obligation to pay for it. Alternatively, you can just throw it away.

• Report it to the police. The Bear Valley PD non-emergency number is 661-861-3110

The Bear Valley Police Department reminds residents to remain cautious of unsolicited packages and to verify the legitimacy of any unexpected deliveries before taking further action.

Contact:

Jeff Lenk, Communications Specialist

661-805-7062

jlenk@bvcsd.org

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